Use your Smartphone as Webcam for your Microsoft Teams or Zoom Meeting

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By Ragnar Heil

Now you can use your Smartphone as an external wireless and Bluetooth-connected Webcam in your video conference tools like Microsoft Teams or Zoom – if you are part of Windows 11 Insider Channels (Microsoft Blogpost from March 2024)

Use your Smartphone with Windows 11
Use your Smartphone with Windows 11

Please ensure that your mobile device has Android 9.0+ and that you are running the BETA version of the Link to Windows phone application version 1.24012* or greater.

You should be able to see your Bluetooth-connected Smartphone in your managed mobile devices in your Windows 11 settings with new feature “Use as connected camera”.

Use your Smartphone as Webcam for your Microsoft Teams or Zoom Meeting 3

Sounds easy, right? I ran into issues with Cross-Device Experience and did not see new feature “Use as connected camera”. Let me explain it now and offer a solution:

Here’s a breakdown of the issue with troubleshooting steps to help you resolve the “Cross-Device Experience Host won’t install” problem:

Understanding the Problem

The Cross-Device Experience Host is a component on your Windows computer that allows seamless connection and features between mobile devices and your PC. This error often occurs when there’s a problem updating or installing the package. Here’s how to address it:

Troubleshooting Steps

  1. Check Connectivity: Ensure you have a stable internet connection. A weak or intermittent connection can cause download problems.
  2. Windows Updates: Make sure Windows is up-to-date.
    • Select Start > Settings > Windows Update > Check for updates. Install available updates, including optional ones.
  3. Manage Phone Link: Check your Phone Link setup.
    • Go to Start > Settings > Bluetooth & devices > Mobile devices.
    • Ensure “Allow this PC to access your mobile devices” is toggled on.
    • If you’re already connected to a phone, try disconnecting temporarily and then connect again.
  4. Manually Install with Winget:
    • Open a command prompt or PowerShell window with administrator privileges.
    • Type: winget install 9NTXGKQ8P7N0 and press Enter.
    • Follow any on-screen prompts to complete the installation.
  5. Check Microsoft Store Updates:
    • Open the Microsoft Store app.
    • Click on the three dots in the top right corner.
    • Select Downloads and updates.
    • Click Get updates to download any available updates that might include the Cross Device Experience Host.
  6. Reset Phone Link:
    • Go to Start > Settings > Apps > Apps & features.
    • Find Phone Link and click the three dots next to it.
    • Choose Advanced options.
    • Scroll down and click Reset. (Note: This will clear data associated with the Phone Link app)
  7. Repair Microsoft Store:
    • Go to Start > Settings > Apps > Apps & features.
    • Find Microsoft Store and click the three dots next to it.
    • Choose Advanced options.
    • Scroll down and click Repair.

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