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Ragnar Heil (MVP): Empowering M365 with AI

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Ragnar Heil (MVP): Empowering M365 with AI
  • Agents Governance Framework
    Agents | AI | Governance

    Your AI Agents Aren’t Governed. They’re Just Polite.

    ByRagnar Heil October 20, 2026October 20, 2026

    Your AI agent can read your data, call your tools and send emails. Your safety net? A polite sentence in the prompt. That is not a control. That is a wish. I’m a 10-time Microsoft MVP. I have spent 26+ years in enterprise IT, from Tridion and FAST Search to SharePoint and Copilot. I have…

    Read More Your AI Agents Aren’t Governed. They’re Just Polite.Continue

  • Copilot Credit Costs
    Agents | AI | Copilot | Copilot Studio | Governance

    Your Copilot budget has no owner. Until it runs out.

    ByRagnar Heil October 20, 2026October 20, 2026

    Last week Microsoft released something small. Most admins will miss it. It’s a new API: the Microsoft 365 Copilot Cost Management API. It lives in Microsoft Graph, under /beta. Sounds boring. It’s not. For the first time, you can control Copilot Credits with code. Not only with clicks in an admin portal. Let me explain…

    Read More Your Copilot budget has no owner. Until it runs out.Continue

  • SharePoint Admin Agent
    Agents | AI | SharePoint

    SharePoint Admin Agent: 7 Steps to AI-Ready SharePoint

    ByRagnar Heil October 20, 2026October 20, 2026

    Deadline: Restricted SharePoint Search retires on January 31, 2027. Its settings are not migrated automatically to Restricted Content Discovery (RCD), so content you restricted today may become discoverable again. Check your tenant now (MC1395311). Copilot didn’t create your SharePoint chaos. It just finds it faster. An HR spreadsheet shared with “Everyone except external users” in…

    Read More SharePoint Admin Agent: 7 Steps to AI-Ready SharePointContinue

  • Logitech Rally Bar 2 Mic Pod 2
    Devices | Logitech | Microsoft Teams

    Logitech Rally Bar 2 & Rally System 2 Pro: Launch Guide & First Experiences

    ByRagnar Heil October 8, 2026October 8, 2026

    Logitech launched the Logitech Rally Bar 2 and the Rally System 2 Pro on October 8, 2026. The Rally Bar 2 is an all-in-one video bar for medium to large rooms and ships now for $4,299 / €4,299. The Rally System 2 Pro is a modular system for big, multi-purpose spaces and ships in summer…

    Read More Logitech Rally Bar 2 & Rally System 2 Pro: Launch Guide & First ExperiencesContinue

  • EPOS Impact 400
    Devices | Headset | Review

    EPOS IMPACT 400 vs IMPACT 1000: Which One to Buy?

    ByRagnar Heil October 6, 2026October 6, 2026

    Headset Tuesday: two EPOS models, one question, no pretzels. Dear readers, today it’s about headsets. I know. Very sexy. But think about how much of your working week you spend with a thing on your ears. More than with your spouse, definitely more than with your plants. So let’s give it a bit of attention….

    Read More EPOS IMPACT 400 vs IMPACT 1000: Which One to Buy?Continue

  • Guardians of M365 Gvernance Ep 32
    Agents | AI | Copilot | Governance

    This Company Thought They Had 200 Agents. They Had 3,000.

    ByRagnar Heil September 23, 2026October 17, 2026

    A customer was convinced they had a couple of hundred agents in their Microsoft 365 tenant. When they looked, there were 3,000. This story from Joy Apple’s live demo of Orchestry‘s new agents dashboard in our video show “Guardians of M365 Gvernance” with Christian Buckley sums up the state of AI governance in 2026: you…

    Read More This Company Thought They Had 200 Agents. They Had 3,000.Continue

  • Florian Sandmann Ragnar Heil Copilot Zettelkasten
    AI | Copilot

    Zettelkasten trifft Copilot: Mein Second-Brain-Auftritt bei “Sandmann sendet”

    ByRagnar Heil September 18, 2026September 18, 2026

    Im vorigen Jahr habe ich mich mit Florian Sandmann-Reetz beim M365 Summit in Mainz unterhalten – und aus diesem Gespräch ist jetzt Episode 65 von “Sandmann sendet” geworden. Ich hoffe, es wird für Euch genauso interessant wie für mich während des Interviews. Vom Soziologiestudium zum KI-gestützten Zettelkasten 1994 habe ich mich im Soziologiestudium erstmals mit…

    Read More Zettelkasten trifft Copilot: Mein Second-Brain-Auftritt bei “Sandmann sendet”Continue

  • Copilot Value Realization: Beyond Adoption Metrics
    ACM | Copilot | Governance

    Copilot Value Realization: Beyond Adoption Metrics

    ByRagnar Heil August 28, 2026August 28, 2026

    Counting logins and prompts tells you nothing about whether Microsoft 365 Copilot is actually creating business value. That was the central message from Lisa Vanderlip, Managing Principal at WyseMinds, in Episode 31 of Guardians of M365 Governance, hosted by Joy Apple, Ragnar Heil, and Christian Buckley. The Trap of Usage Metrics Most organizations still measure…

    Read More Copilot Value Realization: Beyond Adoption MetricsContinue

  • Copilot Data Classification
    Compliance | Copilot | Governance

    Copilot Data Classification: Why It Can’t Wait

    ByRagnar Heil August 18, 2026August 18, 2026

    Rolling out Microsoft 365 Copilot? Learn why unstructured data classification is the step most companies skip—and why it backfires.

    Read More Copilot Data Classification: Why It Can’t WaitContinue

  • GitHub Copilot Harness: Unexpected Costs & Credits Mistakes & Fixes
    Agents | Copilot Studio | GitHub

    GitHub Copilot Harness: Governance Mistakes & Fixes

    ByRagnar Heil August 17, 2026August 17, 2026

    The GitHub Copilot Harness in Microsoft Copilot Studio consumes Copilot credits from the moment you start building an agent — unlike the Standard Harness, which is free during design and testing. If you don’t lock down credit settings before makers start experimenting, you risk unplanned consumption across every environment in your organization. The Problem: An…

    Read More GitHub Copilot Harness: Governance Mistakes & FixesContinue

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