How to update Microsoft Teams Rooms manually

When I have received a Lenovo ThinkSmart Hub (2nd Generation) last week, one of my first actions after adding it to Teams Admin Center and to a Microsoft Teams Rooms was – you might know my answer already: yes, updating to the latest version of Microsoft Teams Rooms.

My expectation was to get Lenovo ThinkSmart Hub updated in Teams Admin Center (TAC) but I found out quickly that there are manual steps to follow.

A newer approach is to download this MTR PowerShell script and run it. Sounds easy, doesn’t it?
https://docs.microsoft.com/en-us/microsoftteams/rooms/manual-update

I have received this error message:

“Prerequisite: The Skype user must be logged in for this script to work correctly. Please reboot the system, and run this script without signing the Skype user out.”

At this point I didn’t know how to run this script as a different user, Skype for Business (SfB) – I was running it elevated as an Admin

So I had a short and very conversation with Graham Walsh in a Microsoft Teams Team and found an older approach in his excellent Blog to use Skype Rooms Systems Deployment Kit. It worked immediately and I could upgrade to 4.8.31.0

In the meantime Graham has found a solution (which I would never imagined) to get first approach running:

You are logged in as Administrator but switch back to SfB Skype for Business User, press Windows Key x 5 times and it will launch you back to the login screen. Then log in as Admin and run the MTR Update script again which caused the Skype PowerShell error.

Now it works – I just did the screenshot after my first attempt!

Kudos again to Graham for sharing – don’t forget to follow his Blog – because sharing is caring!